Privacy Policy

Effective Date: April 14, 2025

Welcome to Universal Ostrich Farms (“UOF”), home of the Save Our Ostriches initiative. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make donations, or interact with our services.

By accessing or using our website, you accept and consent to the practices described in this Privacy Policy.

1. Modifications to This Policy

UOF reserves the right to modify this Privacy Policy at any time. If we make changes to how we collect, use, or share personal information, we will update this Privacy Policy accordingly. Please check this page periodically to stay informed. The latest version will always include the effective date at the top of the policy.

2. Information We Collect

a. Personal Information

We may collect personal information you provide, including but not limited to:

• Name
• Email address
• Contact information
• Billing and shipping addresses

This information is typically collected when you:

• Make a donation
• Purchase items from our store
• Subscribe to our newsletter
• Contact us with inquiries

We do not store your payment data on our servers. All transactions are processed securely by third-party payment processors.

b. Non-Personal & Device Information

We may also collect technical data such as:

• Your device type and browser
• Screen resolution
• Referring pages and timestamps

This information helps us optimize your experience and understand visitor demographics.

c. Cookies

We use cookies and similar technologies to enhance your experience. Cookies help us:

• Maintain your shopping cart or donation status
• Keep you logged into your account
• Provide a seamless checkout experience

You may disable cookies through your browser, but doing so may limit some features of our site.

3. How We Use Your Information

UOF uses the information collected to:

• Process and confirm donations and orders
• Streamline your checkout process
• Respond to your inquiries and provide support
• Administer accounts and website services
• Send newsletters, promotions, and campaign updates (if you opt in)
• Analyze user behavior and improve our services
• Meet legal obligations and enforce our Terms of Use

4. Sharing of Personal Information

We do not sell your personal information. We may disclose it in the following circumstances:

• To comply with legal processes (e.g., subpoenas, court orders)
• To protect our rights, safety, or property
• With service providers who assist in fulfilling donations, shipping, or email communication
• When you voluntarily post content to public areas of our website (e.g., testimonials or reviews)

5. Data Security

We implement reasonable security measures to safeguard your personal information from unauthorized access, alteration, or loss. However, no system is fully secure, and we cannot guarantee absolute protection.

6. Data Retention

UOF retains personal information only as long as necessary for the purposes it was collected, or to:

• Comply with legal requirements
• Resolve disputes
• Enforce our agreements
• Fulfill business operations

7. Your Consent and Rights

By using our website, you consent to the collection and use of your information as described. You may opt out of communications at any time via the unsubscribe link in emails or by contacting us directly.

8. Data Integrity and Limitations

We limit the use of your personal data to relevant, compatible purposes and take reasonable steps to ensure the accuracy, completeness, and currency of the information.

9. Dispute Resolution

UOF is committed to resolving any concerns you may have about your privacy and personal data. Please contact us with any complaints or questions.

If necessary, we may contact you via email regarding matters related to your personal information.

10. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

Universal Ostrich Farms / Save Our Ostriches
Email: saveourostriches@gmail.com
Address: Universal Ostrich Farms Inc.
301 Langille Rd
Edgewood BC, V0G 1J0